Industries
Music and announcements for restaurants
A busy lunch service and a relaxed dinner need different music. HYDW changes the programme with your service hours and keeps the experience consistent across every branch.
5.000+
locations playing HYDW
500+
locations on the HYDW Music Box
2011
in audio and broadcasting since
7/24
WhatsApp support line
Why it matters
Music is part of the experience
An atmosphere for every service
Upbeat at lunch, conversation-friendly at dinner, with smooth automatic transitions.
Focus on guests, not the playlist
Nobody needs to start, change or stop the music; the programme is ready when the doors open.
One standard across a chain
Franchise or company-owned: every restaurant plays the same concept from head office, with exceptions per branch when needed.
Smart scheduling
A day at the restaurant
- Lunch service: energetic but not tiring, suited to fast turnover.
- Afternoon: a calmer interlude.
- Dinner: a selection that matches your concept and supports conversation.
- Special occasions: playlists scheduled in advance for New Year, Valentine’s Day and more.
Playlists are scheduled by date, time and weekday; when several apply, the most specific one plays. Transitions are automatic and smooth.
Sample announcements
One touch or text-to-speech
- “Today’s chef’s menu is ready”
- “Scan the QR code to order takeaway”
- “The kitchen will take last orders in 30 minutes”
- “Ask our team about birthday celebrations”
Reliability
Music that never stops, and an alert the moment it does
Offline playback
Music is downloaded and played locally. Playback continues when the internet drops, and new content downloads in the background once it is back. Damaged or missing files are re-downloaded automatically.
Silence alerts
If a store sends no signal for 30 minutes, or the sound stays muted for 15 minutes, store, regional and brand managers are notified by e-mail and WhatsApp during business hours.
Timestamped report
Every track played at every store is archived daily in a PDF report sealed with a KamuSM qualified timestamp. Download it from the dashboard or request it on WhatsApp.
HYDW Music Player Dashboard
Every location on one screen
Manage playback with a brand, region and location hierarchy. Permissions are set by brand and module; alerts go separately to location, regional and brand contacts. On the web or in the iOS / Android management app.
Setup
On air in three steps
- We plan your programme together. We prepare music and announcements to suit your brand, your industry and your opening hours.
- Connect your device. Plug the HYDW Music Box into power, your sound system and the network, or install HYDW Music Player on Windows, macOS, iOS or Android. Pairing with the on-screen code takes a minute.
- Manage from the dashboard. Run playlists, announcements and locations from HYDW Music Player Dashboard on the web or in the mobile app.
Devices
With or without a computer
HYDW Music Box
Shipped fully configured. Power, audio cable and ethernet: plug it in and it plays. Used at 500+ locations.
Windows and macOS
Runs quietly in the system tray, starts with the computer and keeps itself updated. On the Microsoft Store.
iOS, iPadOS and Android
A phone or tablet becomes the store’s music player, and keeps playing with the screen off.
Music and licensing
We bring the music, you choose the model
HYDW original music
Our own, constantly refreshed catalogue produced in-house, with ready programmes for every industry and time of day. You go on air without arranging a separate music agreement.
Licensed popular music
If your brand wants well-known commercial songs, we broker the necessary agreements. The licence is held by your business; we manage the process and the playback.
Frequently asked questions
Common questions
Can the dining room and the terrace play different music?
With a separate device for each area, each plays its own playlist, all managed from one dashboard.
How does the music change for dinner?
Time-based playlists switch automatically at the hour you set, with a smooth transition.
Can franchise restaurants be managed centrally?
Yes. Franchise branches are grouped into regions under your brand, and silence alerts go separately to the branch, the regional contact and head office.
Other industries
For similar businesses
Cafés
An atmosphere that follows the day and keeps guests longer.
Hotels and Hospitality
Separate programmes for lobby, restaurant, spa and pool, 24/7.
Shopping Malls
Music for common areas, event and closing announcements.
Try it free for 15 days
Test it in your own venue: we plan your music programme together, connect your device and you play for 15 days at no cost.