Industries
Background music for pharmacies
A calm atmosphere for waiting customers, information announcements and central management for pharmacy chains. No computer required.
5.000+
locations playing HYDW
500+
locations on the HYDW Music Box
2011
in audio and broadcasting since
7/24
WhatsApp support line
Why it matters
Music is part of the experience
Waiting feels shorter
Calm, low-tempo music eases the stress of waiting in the queue and makes the pharmacy feel more comfortable.
Pharmacists stay focused on patients
The HYDW Music Box plugs in and plays; nothing needs to be installed on the pharmacy computer.
Information announcements
Flu season, skincare promotions, duty pharmacy information: scheduled or one-touch announcements.
Smart scheduling
A day at the pharmacy
- Morning: a light, soothing selection.
- Daytime: a low-tempo programme that never overpowers conversation.
- Promotion periods: short information announcements for skincare and seasonal products.
- Evening: closing and duty pharmacy information.
Playlists are scheduled by date, time and weekday; when several apply, the most specific one plays. Transitions are automatic and smooth.
Sample announcements
One touch or text-to-speech
- “Ask our pharmacist about flu vaccination”
- “Our skincare promotion continues”
- “Please take a seat while we prepare your prescription”
- “The pharmacy will close in 15 minutes”
Reliability
Music that never stops, and an alert the moment it does
Offline playback
Music is downloaded and played locally. Playback continues when the internet drops, and new content downloads in the background once it is back. Damaged or missing files are re-downloaded automatically.
Silence alerts
If a store sends no signal for 30 minutes, or the sound stays muted for 15 minutes, store, regional and brand managers are notified by e-mail and WhatsApp during business hours.
Timestamped report
Every track played at every store is archived daily in a PDF report sealed with a KamuSM qualified timestamp. Download it from the dashboard or request it on WhatsApp.
HYDW Music Player Dashboard
Every location on one screen
Manage playback with a brand, region and location hierarchy. Permissions are set by brand and module; alerts go separately to location, regional and brand contacts. On the web or in the iOS / Android management app.
Setup
On air in three steps
- We plan your programme together. We prepare music and announcements to suit your brand, your industry and your opening hours.
- Connect your device. Plug the HYDW Music Box into power, your sound system and the network, or install HYDW Music Player on Windows, macOS, iOS or Android. Pairing with the on-screen code takes a minute.
- Manage from the dashboard. Run playlists, announcements and locations from HYDW Music Player Dashboard on the web or in the mobile app.
Devices
With or without a computer
HYDW Music Box
Shipped fully configured. Power, audio cable and ethernet: plug it in and it plays. Used at 500+ locations.
Windows and macOS
Runs quietly in the system tray, starts with the computer and keeps itself updated. On the Microsoft Store.
iOS, iPadOS and Android
A phone or tablet becomes the store’s music player, and keeps playing with the screen off.
Music and licensing
We bring the music, you choose the model
HYDW original music
Our own, constantly refreshed catalogue produced in-house, with ready programmes for every industry and time of day. You go on air without arranging a separate music agreement.
Licensed popular music
If your brand wants well-known commercial songs, we broker the necessary agreements. The licence is held by your business; we manage the process and the playback.
Frequently asked questions
Common questions
Do I need to install software on the pharmacy computer?
No. The HYDW Music Box arrives fully configured; just connect power, the audio cable and ethernet.
Is it suitable for pharmacy chains?
Yes. All your pharmacies are managed by brand and region from one dashboard, with live status for each.
Will music disturb conversations with patients?
Programmes are low-tempo and chosen not to overpower conversation; volume is set on your sound system.
Other industries
For similar businesses
Retail Stores and Chains
One brand sound in every store, with central promotional announcements.
Supermarkets and Grocery
Promotion and till announcements, music that follows peak hours.
Hair and Beauty Salons
A relaxing, ad-free atmosphere; one standard across a chain.
Try it free for 15 days
Test it in your own venue: we plan your music programme together, connect your device and you play for 15 days at no cost.